Customer reviews of Stocksfield Motor Company Ltd

By Anonymous on 12 November 2026 | Customer review

⭐⭐⭐⭐⭐Buying a second-hand car can be quite daunting, especially when you're not particularly confident about the mechanical ins and outs of cars. As a woman, it can sometimes feel intimidating in what is often a male-dominated environment, so finding Louise and Garry was such a refreshing experience.They were both genuinely lovely, friendly and approachable. They took the time to explain things without ever making me feel silly, out of my depth or patronised. I felt comfortable, listened to and confident in my purchase.They also went above and beyond to make sure my car was ready for the road, which I really appreciated.I'd happily recommend Stocksfield Motor Company to anyone, but particularly to other women who want to feel comfortable and confident when buying a car. It's lovely to find people who genuinely care about their customers.Thank you both! ❤️

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By Angela Cobb on 09 November 2026 | Invited customer review

⭐⭐⭐⭐⭐ Fantastic service from start to finish! Gary was so welcoming and there was absolutely no pressure to buy. He even encouraged us to compare cars elsewhere, which says a lot about his honesty and confidence in their prices! Excellent communication throughout, and when we collected the car, it looked brand new! The attention to detail was outstanding, and as a parent, knowing my son was driving away in a car prepared to such a high standard was really reassuring. Fantastic prices, exceptional customer service and a genuine, trustworthy team. Couldn’t recommend them highly enough!

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By Rachel Sheridan on 27 July 2026 | Invited customer review

Great service from start to finish, would definitely reccomended to family and friends. Nice family business, Gary and Louise very helpful and friendly.

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By Louise Y on 30 June 2026 | Invited customer review

Absolutely fantastic service!! Can't recommend Louise & Garry enough. Thank you both for all your help in purchasing my car 😊

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By Rose U on 05 June 2026 | Customer review

Honestly had a great experience buying my first car from Gary and Louise. They were both really friendly and easy to deal with, and there was no pressure at all which I really appreciated.They let me take the car out for a test drive and made sure I was happy with everything before going ahead. What really stood out for me was that they even delivered the car to my home, which made the whole process so convenient. When delivering the car, Louise took the time to go through everything with me when the car was delivered, including not just the car but also all the paperwork, which was really helpful as it’s my first car.The car itself was in great condition and exactly as described — it’s my absolute dream first car, so I couldn’t be happier!There was the tiniest scrape that you could barely see, and as soon as I mentioned it, they got it repaired straight away free of charge.I’ll definitely be going back to Louise and Gary for anything I need in the future, and when it comes time to buy another car, I wouldn’t go anywhere else.Overall, such a smooth and positive experience from start to finish — highly recommend!

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By Vicky E on 21 May 2026 | Customer review

Thank you so much Garry for the service you provided, selling us the perfect car for our daughter’s first car. Stocksfield motor company, provided friendly and exceptional customer service from first enquiry to purchase. The car came with a Full service, MOT, valet and home delivery. I would highly recommend this company ☺️

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By Helen M on 18 May 2026 | Customer review

Great customer service , just purchased a car and so impressed by the quickness and ease of this , no pressure selling either , friendly and professional service from the owners , will be recommending to family and friends for sure ,

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By Wendy M on 28 December 2025 | Customer review

I have always received a fantastic 5* experience from Stocksfield Motor Company. This garage was recommended to me by a family member for the fair and honest pricing and great customer service. I get my MOT, service and repairs done here. I also purchased my most recent car from this garage too. The customer service is always great, helpful and friendly. I wouldn’t go anywhere else and would also highly recommend.

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By PAUL D on 10 December 2025 | Customer review

⭐️⭐️⭐️⭐️⭐️ “I travelled 60 miles to view a car at Stocksfield Motor Company, and it was absolutely worth it. Gary and Louise provided fantastic service from start to finish—everything was explained clearly, with no hidden surprises. The whole process was smooth, hassle-free, and very professional. They were accommodating throughout, and I couldn’t fault a single thing. Highly recommended, and I’ll be telling all my friends and family about this place!”

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By Dave S on 15 July 2025 | Customer review

Purchased a little Toyota from SMC on 12/07/25, and it was the best experience I have had in purchasing a car. There is no annoying salesperson on your shoulder as you browse the showroom and check the cars over; absolutely no sales pressure. I requested a test drive, and Gary handed over the keys to just me and my better half, which allowed adequate private time to get a feel if it was the right car for my partner. Took the Toyota for a spin and an evaluation, returned to the showroom, had a chat with Gary about the car, where we noticed a couple of scratches and grazes that had occurred during the car's servicing and MOT in the workshop. Gary immediately said "I can't sell it to you like that.." and offered to get his paint technician to rectify the scratches at zero cost to us. The car was delivered free of charge via a flatbed truck to my home address (17 miles away) on 14/07/25. Our old car, which had suffered a terminal, catastrophic engine fault and was effectively kerbside scrap, was then taken away by SMC on the same flatbed. Gary has offered to get us some money back for the scrap value. We will take our new car back to SMC to have the scratches painted soon (since the paint tech was on holiday), where SMC have offered to provide a courtesy car whilst the work is conducted. I'm glad I read the online reviews of SMC - which is what drew me to them in the first place - because they were proven to be correct. I'd highly recommend this dealership if you want a first class, friendly service and without the annoying sales talk.

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