Customer reviews of Stocksfield Motor Company Ltd

By John B on 26 February 2021 | Verified purchase

Excellent service from Stocksfield Motor Company. Will definitely recommend this helpful family firm as everything was as described and nothing was too much trouble for them. This is my seond car from them and I will definitely go back for my next one. Dont change a winning team !

By Caroline A on 26 February 2021 | Verified purchase

Garry and Louise found everything I asked for in a car and more, i cannot reccomend this company highly enough. First class.

By Darragh W on 26 February 2021 | Verified purchase

First time buying from a UK Car Dealer and I was very impressed with Stocksfield Motor Company. Garry and Louise were very helpful and the quick turnaround and ease of buying was brilliant. Very happy with the BMW and the service provided. I would happily go back in future again for my next car purchase.

By Lorraine B on 26 February 2021 | Verified purchase

Extremely helpful staff who put me at ease. A very professional and knowledgeable team. I would highly recommend Stocksfield Motor Company, who guided me in my purchase, talked me through the specification of my new car in detail. Great purchase!

By Vicky E on 21 May 2026 | Purchase not verified

Thank you so much Garry for the service you provided, selling us the perfect car for our daughter’s first car. Stocksfield motor company, provided friendly and exceptional customer service from first enquiry to purchase. The car came with a Full service, MOT, valet and home delivery. I would highly recommend this company ☺️

Reply from Stocksfield Motor Company Ltd on 21/05/26

Thank you so much Vicky for your most excellent review. We do work hard to make sure it all happens as it should and when we receive feedback like this it really does make our day. Enjoy your new car and many thanks again for taking the time to leave such a nice review. All the best from Garry & Louise and all of us @ SMC.

By Helen M on 18 May 2026 | Purchase not verified

Great customer service , just purchased a car and so impressed by the quickness and ease of this , no pressure selling either , friendly and professional service from the owners , will be recommending to family and friends for sure ,

Reply from Stocksfield Motor Company Ltd on 21/05/26

Hi Helen , thank you for taking the time to review SMC. We really appreciate that you chose SMC as your local garage to supply your new car. Very best regards from all of us @ SMC.

By Wendy M on 28 December 2025 | Purchase not verified

I have always received a fantastic 5* experience from Stocksfield Motor Company. This garage was recommended to me by a family member for the fair and honest pricing and great customer service. I get my MOT, service and repairs done here. I also purchased my most recent car from this garage too. The customer service is always great, helpful and friendly. I wouldn’t go anywhere else and would also highly recommend.

By PAUL D on 10 December 2025 | Purchase not verified

⭐️⭐️⭐️⭐️⭐️ “I travelled 60 miles to view a car at Stocksfield Motor Company, and it was absolutely worth it. Gary and Louise provided fantastic service from start to finish—everything was explained clearly, with no hidden surprises. The whole process was smooth, hassle-free, and very professional. They were accommodating throughout, and I couldn’t fault a single thing. Highly recommended, and I’ll be telling all my friends and family about this place!”

Reply from Stocksfield Motor Company Ltd on 10/12/25

Thank you Paul for your kind review. It was a pleasure doing business with you. best regards, Garry & Louise

By Dave S on 15 July 2025 | Purchase not verified

Purchased a little Toyota from SMC on 12/07/25, and it was the best experience I have had in purchasing a car. There is no annoying salesperson on your shoulder as you browse the showroom and check the cars over; absolutely no sales pressure. I requested a test drive, and Gary handed over the keys to just me and my better half, which allowed adequate private time to get a feel if it was the right car for my partner. Took the Toyota for a spin and an evaluation, returned to the showroom, had a chat with Gary about the car, where we noticed a couple of scratches and grazes that had occurred during the car's servicing and MOT in the workshop. Gary immediately said "I can't sell it to you like that.." and offered to get his paint technician to rectify the scratches at zero cost to us. The car was delivered free of charge via a flatbed truck to my home address (17 miles away) on 14/07/25. Our old car, which had suffered a terminal, catastrophic engine fault and was effectively kerbside scrap, was then taken away by SMC on the same flatbed. Gary has offered to get us some money back for the scrap value. We will take our new car back to SMC to have the scratches painted soon (since the paint tech was on holiday), where SMC have offered to provide a courtesy car whilst the work is conducted. I'm glad I read the online reviews of SMC - which is what drew me to them in the first place - because they were proven to be correct. I'd highly recommend this dealership if you want a first class, friendly service and without the annoying sales talk.

By Charlie D on 15 October 2024 | Purchase not verified

Before purchasing my car through Stocksfield Motors, I must have called or messaged five dealerships, attempting to get final information on the cars that I was interested in. Everything seemed like hard work and something always slightly off. I then came across a car I fell in love with at Stocksfield Motors. I made a trip down to see it purely based on a wonderful and refreshing call. The customer service that I received from Louise and Gary was beyond expectation. I can honestly say they are running a little gem of a business there, where they put their customers first. This is what buying a car should feel like. Transparency, professionalism and customer care. Five stars from me!!!

Reply from Stocksfield Motor Company Ltd on 16/10/24

Thank you so much for this splendid review of our business. We greatly appreciate you taking the time out of your day to do this. Reviews like this make the whole thing worth while. I hope your new car gives you many many miles of trouble free motoring. Thanks again, Louise & Garry