Customer reviews of Stocksfield Motor Company Ltd

By David D on 02 March 2021 | Purchase not verified

Really impressed, easy hassle free buying, service was excellent, my car delivered to my door really quick, really friendly people with good communication, I am very pleased with the full service from enquiries to purchase, delivery and after care. I have never had such a stress free buying experience like this, would recommend to anyone looking for a car, this company is real deal no hidden agenda, what you see is what you get.

By Graeme W on 11 September 2020 | Purchase not verified

Rang to buy a car at advertised price over the phone. while doing the deal, I was told that they wouldn't sell the car to me as had lots of interest and were going to raise the price. We had a verbal contract that they broke it. No trust, no confidence.

Reply from Stocksfield Motor Company Ltd on 15/09/20

The pricing error was picked up on the first morning of advertising hence the price was subsequently changed. As per your telephone conversation with my wife you quite rightly pointed out the car was too cheap and was a pretty obvious error which was my fault so apologies for that. At no point were we 'doing the deal' we simply informed you the price was wrong and apologised. A simple error nothing more nothing less.

By Diane L on 05 September 2020 | Purchase not verified

Fantastic service and no pressure. Helped me throughout the process and very happy with stress free purchase. Refreshing change from bigger dealerships.

Reply from Stocksfield Motor Company Ltd on 23/09/20

Thank you Diane, we appreciate you choosing SMC over a main dealer. Enjoy your new car.

By Alex H on 21 August 2020 | Purchase not verified

Excellent experience. Straightforward and simple process. No hard sell, just honest and very pleasant chat. Very happy with the car and how we were treated. I would recommend this company to anyone.

Reply from Stocksfield Motor Company Ltd on 26/02/21

Thank you Alex, I appreciate that you were recommended to us so SMC also think you're a top banana for giving us your business!

By Olivia M on 19 August 2020 | Purchase not verified

Excellent service, great advice and brilliant owners. Couldn’t recommend a better garage.

Reply from Stocksfield Motor Company Ltd on 20/08/20

Thanks Olivia, your most excellent review makes it all worth while. Enjoy your (most excellent) new car! G.

By Matthew P on 27 June 2020 | Purchase not verified

Great family Business and service got a 7 seater from them very happy with price and Service really nice people ,Quality vehicles.

Reply from Stocksfield Motor Company Ltd on 20/08/20

Many thanks for the review Matt. We appreciate your business and especially as you travelled a considerable distance to do business with us. Best regards, Louise.

By Paul C on 27 June 2020 | Purchase not verified

I have bought many cars in the last 42 years but I have never been more impressed with the honesty, professionalism and politeness in dealing with Gary and Louise who own the Stocksfield Motor Company. Refreshingly there was absolutely no; bull, hyped selling nonsense, pressure or hard sales patter. The car was very competitively priced and having taken a long test drive, there followed a very straightforward, honest and pleasurable transaction. I believe in the after-care and a future customer relationship post purchase of the vehicle and these family guys are set up to take care of that. Therefore, I will not hesitate in saying the Stocksfield Motor Company comes highly recommended. Paul.

Reply from Stocksfield Motor Company Ltd on 20/08/20

Absolute pleasure to do business with you Paul, no doubt we will see you when your ready for your next car. Many thanks for your review. G.

By Lynn & Meg R on 15 November 2019 | Purchase not verified

Marvellous service ,helpful and kind people not the words normally used when talking about the motor trade. My friend and I came across Gary and Louise after a very nasty experience with a trader who sold us a dangerous vehicle. Gary took care of us and restored our faith in people. Would not go anywhere else again!!

By Donna S on 16 October 2019 | Purchase not verified

Today I bought my second convertible car from Garry and Louise at Stocksfield Motor Company and can safely say that I am 100% delighted with the purchase. It is always a real pleasure to do business with this couple who take time and great care to understand my needs, budget and the practicalities that I expect from a vehicle and explain without jargon what options I have. I always feel safe with their recommendations and they have proven time and time again that they will resolve any issues quickly and competently going forward. They take the headache out of buying a car with honest, realistic and practical advice. After 29 years of being a motorist I can't see myself ever going elsewhere for a vehicle. Thank you.

Reply from Stocksfield Motor Company Ltd on 20/08/20

Thanks Donna, repeat and recommendation is our lifeblood so thank you so much for being such an excellent and loyal customer. Best Regards, Louise.

By Kate P on 03 September 2019 | Purchase not verified

I have dealt with Garry and Louise on numerous occasions and not once have I been let down. They provide a top service, they are all knowledgeable and friendly. I am a returning customer, I bought my recent car with them and I haven’t looked back. They can’t do enough to help. 10/10 would recommend to anyone. Thanks Again for all you guys do :) X

Reply from Stocksfield Motor Company Ltd on 23/09/20

Thanks Kate, customers like you make it all worthwhile.