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Branch End Garage, Stocksfield, Northumberland, NE43 7DW
Telephone:
01661 844556

Customer reviews of Stocksfield Motor Company Ltd

At Stocksfield Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Stocksfield Motor Company Ltd

Stocksfield Motor Company Ltd
5
4.8

Based on 59 customer reviews

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  • 5

    Amazing customer service

    By Andrei D on 24 April 2021 | Purchase not verified

    My experience was fantastic, the team was very organized, very professional, very quick to respond and extremely helpful. I would recommend there services to anyone.

    Reply from Stocksfield Motor Company Ltd on 05/05/21

    Thank you for the review, it was a pleasure doing business with you.


  • 5

    Great stress free service

    By David D on 02 March 2021 | Purchase not verified

    Really impressed, easy hassle free buying, service was excellent, my car delivered to my door really quick, really friendly people with good communication, I am very pleased with the full service from enquiries to purchase, delivery and after care. I have never had such a stress free buying experience like this, would recommend to anyone looking for a car, this company is real deal no hidden agenda, what you see is what you get.


  • 5

    shocking, no trust

    By Graeme W on 11 September 2020 | Purchase not verified

    Rang to buy a car at advertised price over the phone. while doing the deal, I was told that they wouldn't sell the car to me as had lots of interest and were going to raise the price. We had a verbal contract that they broke it. No trust, no confidence.

    Reply from Stocksfield Motor Company Ltd on 15/09/20

    The pricing error was picked up on the first morning of advertising hence the price was subsequently changed. As per your telephone conversation with my wife you quite rightly pointed out the car was too cheap and was a pretty obvious error which was my fault so apologies for that. At no point were we 'doing the deal' we simply informed you the price was wrong and apologised. A simple error nothing more nothing less.


  • 5

    Faultless

    By Diane L on 05 September 2020 | Purchase not verified

    Fantastic service and no pressure. Helped me throughout the process and very happy with stress free purchase. Refreshing change from bigger dealerships.

    Reply from Stocksfield Motor Company Ltd on 23/09/20

    Thank you Diane, we appreciate you choosing SMC over a main dealer. Enjoy your new car.


  • 5

    Top banana. Everything was awesome.

    By Alex H on 21 August 2020 | Purchase not verified

    Excellent experience. Straightforward and simple process. No hard sell, just honest and very pleasant chat. Very happy with the car and how we were treated. I would recommend this company to anyone.

    Reply from Stocksfield Motor Company Ltd on 26/02/21

    Thank you Alex, I appreciate that you were recommended to us so SMC also think you're a top banana for giving us your business!


  • 5

    Fantastic service!!

    By Olivia M on 19 August 2020 | Purchase not verified

    Excellent service, great advice and brilliant owners. Couldn’t recommend a better garage.

    Reply from Stocksfield Motor Company Ltd on 20/08/20

    Thanks Olivia, your most excellent review makes it all worth while. Enjoy your (most excellent) new car! G.


  • 5

    Stockfield motor company

    By Matthew P on 27 June 2020 | Purchase not verified

    Great family Business and service got a 7 seater from them very happy with price and Service really nice people ,Quality vehicles.

    Reply from Stocksfield Motor Company Ltd on 20/08/20

    Many thanks for the review Matt. We appreciate your business and especially as you travelled a considerable distance to do business with us. Best regards, Louise.


  • 5

    A top rate experience.

    By Paul C on 27 June 2020 | Purchase not verified

    I have bought many cars in the last 42 years but I have never been more impressed with the honesty, professionalism and politeness in dealing with Gary and Louise who own the Stocksfield Motor Company. Refreshingly there was absolutely no; bull, hyped selling nonsense, pressure or hard sales patter. The car was very competitively priced and having taken a long test drive, there followed a very straightforward, honest and pleasurable transaction. I believe in the after-care and a future customer relationship post purchase of the vehicle and these family guys are set up to take care of that. Therefore, I will not hesitate in saying the Stocksfield Motor Company comes highly recommended. Paul.

    Reply from Stocksfield Motor Company Ltd on 20/08/20

    Absolute pleasure to do business with you Paul, no doubt we will see you when your ready for your next car. Many thanks for your review. G.


  • 5

    Fantastic people could not fault

    By Lynn & Meg R on 15 November 2019 | Purchase not verified

    Marvellous service ,helpful and kind people not the words normally used when talking about the motor trade. My friend and I came across Gary and Louise after a very nasty experience with a trader who sold us a dangerous vehicle. Gary took care of us and restored our faith in people. Would not go anywhere else again!!


  • 5

    Excellent Quality Vehicles, Advice and Aftercare

    By Donna S on 16 October 2019 | Purchase not verified

    Today I bought my second convertible car from Garry and Louise at Stocksfield Motor Company and can safely say that I am 100% delighted with the purchase. It is always a real pleasure to do business with this couple who take time and great care to understand my needs, budget and the practicalities that I expect from a vehicle and explain without jargon what options I have. I always feel safe with their recommendations and they have proven time and time again that they will resolve any issues quickly and competently going forward. They take the headache out of buying a car with honest, realistic and practical advice. After 29 years of being a motorist I can't see myself ever going elsewhere for a vehicle. Thank you.

    Reply from Stocksfield Motor Company Ltd on 20/08/20

    Thanks Donna, repeat and recommendation is our lifeblood so thank you so much for being such an excellent and loyal customer. Best Regards, Louise.