Customer reviews of Stocksfield Motor Company Ltd
At Stocksfield Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Stocksfield Motor Company Ltd
Based on 55 customer reviews
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5
Top banana. Everything was awesome.
By Alex H on 21 August 2020 | Purchase not verified
Excellent experience. Straightforward and simple process. No hard sell, just honest and very pleasant chat. Very happy with the car and how we were treated. I would recommend this company to anyone.
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5
Fantastic service!!
By Olivia M on 19 August 2020 | Purchase not verified
Excellent service, great advice and brilliant owners. Couldn’t recommend a better garage.
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5
Stockfield motor company
By Matthew P on 27 June 2020 | Purchase not verified
Great family Business and service got a 7 seater from them very happy with price and Service really nice people ,Quality vehicles.
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5
A top rate experience.
By Paul C on 27 June 2020 | Purchase not verified
I have bought many cars in the last 42 years but I have never been more impressed with the honesty, professionalism and politeness in dealing with Gary and Louise who own the Stocksfield Motor Company. Refreshingly there was absolutely no; bull, hyped selling nonsense, pressure or hard sales patter. The car was very competitively priced and having taken a long test drive, there followed a very straightforward, honest and pleasurable transaction. I believe in the after-care and a future customer relationship post purchase of the vehicle and these family guys are set up to take care of that. Therefore, I will not hesitate in saying the Stocksfield Motor Company comes highly recommended. Paul.
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5
Fantastic people could not fault
By Lynn & Meg R on 15 November 2019 | Purchase not verified
Marvellous service ,helpful and kind people not the words normally used when talking about the motor trade. My friend and I came across Gary and Louise after a very nasty experience with a trader who sold us a dangerous vehicle. Gary took care of us and restored our faith in people. Would not go anywhere else again!!
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5
Excellent Quality Vehicles, Advice and Aftercare
By Donna S on 16 October 2019 | Purchase not verified
Today I bought my second convertible car from Garry and Louise at Stocksfield Motor Company and can safely say that I am 100% delighted with the purchase. It is always a real pleasure to do business with this couple who take time and great care to understand my needs, budget and the practicalities that I expect from a vehicle and explain without jargon what options I have. I always feel safe with their recommendations and they have proven time and time again that they will resolve any issues quickly and competently going forward. They take the headache out of buying a car with honest, realistic and practical advice. After 29 years of being a motorist I can't see myself ever going elsewhere for a vehicle. Thank you.
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5
Very happy returning customer.
By Kate P on 03 September 2019 | Purchase not verified
I have dealt with Garry and Louise on numerous occasions and not once have I been let down. They provide a top service, they are all knowledgeable and friendly. I am a returning customer, I bought my recent car with them and I haven’t looked back. They can’t do enough to help. 10/10 would recommend to anyone. Thanks Again for all you guys do :) X
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5
Great Sales and After Sales Experience
By Katie C on 29 August 2019 | Purchase not verified
Great experience. I bought a car from Garry and Louise at the end of July and they were friendly and helpful then making sure that I was happy with the car before driving it away. But, I always think that the after sales service is what determines whether an experience is good or not. All I can say is that mine was excellent. About 5 weeks after buying my car I experienced problems with the gearbox. So, I took the car into Garry who reassured me it was a small problem that could be easily fixed. He didn't hesitate to fix it and he didn't charge me anything for his time either. It was very helpful especially because I was on night shifts which often makes it difficult for me to sort out practical problems due to the need to be in bed during the day. I would definitely buy from them again. They are down to earth and unpretentious. I would highly recommend.
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5
Untrustworthy
By Jake T on 14 July 2019 | Purchase not verified
After viewing the pictures advertised by this dealership I decided to travel 3 hrs to see this car. The pictures showed the car off as an excellent example for its year as there were no visible scuffs or scratches. Upon arrival I was surprised and shocked to find the car filthy inside and out. There were quite a few scratches and the paint on the wheels was peeling off. One owner then told me he had been driving the car for his own use and by the looks of it for quite a few months. I asked why this was and was given terrible excuses. There were 2 warning lights for the ABS and ESP (traction control) which weren’t mentioned on numerous telephone conversations or on the advert. I also asked the owners how they came about the car, to which they both couldn’t give a straight answer (this for me is a BIG WARNING sign that I was dealing with very untrustworthy people). The owners were very rude after politely telling them I wasn’t interested in the car for the reasons previously mentioned.
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5
Cannot recommend highly enough - must use garage
By Susan M on 27 June 2018 | Purchase not verified
The staff were all lovely, helpful, and courteous. Instead of it being a dreaded event (being a middle aged woman who has no idea of the backend of a car from the front end) it was pleasant. I had my car serviced and the MOT done and would recommend using this company in an instant. Thank you all so much for being so helpful and explaining what must seem like simple things, in a non-condescending and plain speaking manner. I wouldn't go anywhere else now to have my car checked out.