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Branch End Garage, Stocksfield, Northumberland, NE43 7DW
Telephone:
01661 844556

Customer reviews of Stocksfield Motor Company Ltd

At Stocksfield Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Stocksfield Motor Company Ltd

Stocksfield Motor Company Ltd
5
5.0

All 91 customer reviews

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  • 5

    Fantastic Experience

    By Anonymous on 26 October 2021 | Purchase not verified

    Needed a new car for work. Found an automatic Peugeot 107 here and went to have a look. Garry was fantastic - let me have a good look at the car while he carried on in the office and gave me the keys for a test drive. Car was in great condition except for the wing mirror being a bit wonky, which Garry was totally honest about. He also helped set all the paperwork up and delivered the car to us at home. He also gave us peace of mind that if there were any issues with the car, we could bring it back and get them sorted out. We’ve been stung before by a dodgy dealer in Durham and thankfully our experience with Garry was the total opposite. Would definitely recommend him!

    Reply from Stocksfield Motor Company Ltd on 26/10/21

    Thank you for your review, it is much appreciated and it was a pleasure doing business with you. Best regards, Garry


  • 5

    Nothing Too Much Trouble

    By Anonymous on 30 April 2021 | Purchase not verified

    Nothing was too much trouble for this family business. A level of personal service far beyond that usually found from motor dealers and really could only be achieved when those whom you deal with are also the owners. Well worth 5 stars

    Reply from Stocksfield Motor Company Ltd on 05/05/21

    Thank you for the review, we really do appreciate it.


  • 5

    Amazing customer service

    By Andrei D on 24 April 2021 | Purchase not verified

    My experience was fantastic, the team was very organized, very professional, very quick to respond and extremely helpful. I would recommend there services to anyone.

    Reply from Stocksfield Motor Company Ltd on 05/05/21

    Thank you for the review, it was a pleasure doing business with you.


  • 5

    Great stress free service

    By David D on 02 March 2021 | Purchase not verified

    Really impressed, easy hassle free buying, service was excellent, my car delivered to my door really quick, really friendly people with good communication, I am very pleased with the full service from enquiries to purchase, delivery and after care. I have never had such a stress free buying experience like this, would recommend to anyone looking for a car, this company is real deal no hidden agenda, what you see is what you get.


  • 5

    shocking, no trust

    By Graeme W on 11 September 2020 | Purchase not verified

    Rang to buy a car at advertised price over the phone. while doing the deal, I was told that they wouldn't sell the car to me as had lots of interest and were going to raise the price. We had a verbal contract that they broke it. No trust, no confidence.

    Reply from Stocksfield Motor Company Ltd on 15/09/20

    The pricing error was picked up on the first morning of advertising hence the price was subsequently changed. As per your telephone conversation with my wife you quite rightly pointed out the car was too cheap and was a pretty obvious error which was my fault so apologies for that. At no point were we 'doing the deal' we simply informed you the price was wrong and apologised. A simple error nothing more nothing less.


  • 5

    Faultless

    By Diane L on 05 September 2020 | Purchase not verified

    Fantastic service and no pressure. Helped me throughout the process and very happy with stress free purchase. Refreshing change from bigger dealerships.

    Reply from Stocksfield Motor Company Ltd on 23/09/20

    Thank you Diane, we appreciate you choosing SMC over a main dealer. Enjoy your new car.


  • 5

    Top banana. Everything was awesome.

    By Alex H on 21 August 2020 | Purchase not verified

    Excellent experience. Straightforward and simple process. No hard sell, just honest and very pleasant chat. Very happy with the car and how we were treated. I would recommend this company to anyone.

    Reply from Stocksfield Motor Company Ltd on 26/02/21

    Thank you Alex, I appreciate that you were recommended to us so SMC also think you're a top banana for giving us your business!


  • 5

    Fantastic service!!

    By Olivia M on 19 August 2020 | Purchase not verified

    Excellent service, great advice and brilliant owners. Couldn’t recommend a better garage.

    Reply from Stocksfield Motor Company Ltd on 20/08/20

    Thanks Olivia, your most excellent review makes it all worth while. Enjoy your (most excellent) new car! G.


  • 5

    Stockfield motor company

    By Matthew P on 27 June 2020 | Purchase not verified

    Great family Business and service got a 7 seater from them very happy with price and Service really nice people ,Quality vehicles.

    Reply from Stocksfield Motor Company Ltd on 20/08/20

    Many thanks for the review Matt. We appreciate your business and especially as you travelled a considerable distance to do business with us. Best regards, Louise.


  • 5

    A top rate experience.

    By Paul C on 27 June 2020 | Purchase not verified

    I have bought many cars in the last 42 years but I have never been more impressed with the honesty, professionalism and politeness in dealing with Gary and Louise who own the Stocksfield Motor Company. Refreshingly there was absolutely no; bull, hyped selling nonsense, pressure or hard sales patter. The car was very competitively priced and having taken a long test drive, there followed a very straightforward, honest and pleasurable transaction. I believe in the after-care and a future customer relationship post purchase of the vehicle and these family guys are set up to take care of that. Therefore, I will not hesitate in saying the Stocksfield Motor Company comes highly recommended. Paul.

    Reply from Stocksfield Motor Company Ltd on 20/08/20

    Absolute pleasure to do business with you Paul, no doubt we will see you when your ready for your next car. Many thanks for your review. G.